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In the era of digital transformation, technology is reshaping how people work and how businesses operate. Many traditional jobs are being replaced or significantly altered by artificial intelligence (AI), automation, and big data. This shift presents both challenges and opportunities, requiring workers to adapt quickly to avoid being left behind.
"Technology doesn’t take jobs away; it only eliminates those unwilling to change." – HRDept.vn
1. Industries Gradually Being Replaced by Technology
1.1. Manual Labor in Manufacturing
Replacement Rate: 80% of production line jobs can be automated.
Reason: The advancement of industrial robots and smart machinery.
Example: Automobile factories in Japan, the U.S., and Germany use robots for welding, painting, and assembly instead of human workers.
1.2. Cashiers
Replacement Rate: 70% due to the widespread adoption of self-checkout systems and AI.
Reason: The rise of self-service kiosks, e-wallets (Momo, ZaloPay), and facial recognition technology.
Example: Major supermarkets such as Vinmart and Lotte Mart have introduced self-checkout counters, reducing the need for cashiers.
1.3. Call Center and Customer Service Representatives
Replacement Rate: 60% due to AI chatbots and voice recognition technology.
Reason: AI can handle thousands of calls and messages daily, cutting labor costs.
Example: Banks like Vietcombank and MB Bank use AI chatbots to provide 24/7 customer service.
1.4. Bank Tellers
Replacement Rate: 50% due to the growth of digital banking.
Reason: Customers can now open accounts, transfer funds, and apply for loans online without visiting a physical branch.
Example: Digital banks such as Timo, Cake, and TPBank LiveBank operate without physical branches.
2. Comparison: Jobs Being Replaced vs. Growing Professions
| Jobs Being Replaced | Reason | Growing Professions |
|---|---|---|
| Assembly line workers | Industrial robots | Automation engineers |
| Cashiers | Self-service kiosks | Fintech specialists |
| Call center representatives | AI-powered chatbots | AI engineers, programmers |
| Bank tellers | Digital banking | Financial data analysts |
"Technology doesn’t just eliminate old jobs; it creates new opportunities for those willing to learn." – HRDept.vn
3. What Should Workers Do to Avoid Being Left Behind?
3.1. Improve Digital Skills
Learn data analysis, basic AI, and software management tools.
Example: An accountant can learn Power BI or Python to automate financial reporting.
3.2. Transition to Growing Industries
IT, data analysis, AI, and e-commerce are booming.
Example: Instead of working as a cashier, one can learn about digital payments and join the fintech sector.
3.3. Use Reliable Job Platforms to Find Opportunities
HRDept.vn helps job seekers find suitable positions in growing industries.
Candidates don’t pay fees and even get paid for attending interviews.
Employers on HRDept.vn are reputable businesses, ensuring no job scams.
"Instead of fearing job loss, take control by learning and mastering new technologies." – HRDept.vn
4. Conclusion
Technology is rapidly reshaping the job market. Repetitive jobs will gradually be replaced, but at the same time, new opportunities are constantly emerging. To stay competitive, workers must enhance their skills, transition to promising fields, and utilize platforms like HRDept.vn to find the right opportunities. The future belongs to those who can adapt!